Real-Time Credit Card Processing Technology
Our web site charges your credit card 30 minutes after you checkout. You will have this 30 minutes to cancel your order if needed using the tools in Your Account.
We ship out orders as fast as we possibly can, but in such a specialized business overseas manufacturing, backorders on low volume items and made-to-order items sometimes force us to delay shipments well beyond the 2-5 day average. In some cases, due to your credit card billing cycle, you may open your mail box and see a credit card statement with your light bulb order charge already on it, when you haven't even received your bulbs yet... Don't Worry! Every single day we order bulbs from factories around the world, check in bulb deliveries, and review each and every outstanding order and backorder for bulbs that can be shipped immediately. If you have a question, or are growing impatient, please e-mail us at email@example.com and we will update you with the latest status or tracking information.
Illinois Sales Tax
Whether or not your transaction receipt states it, Illinois Supply Company pays Illinois sales tax on all Illinois orders. Due to the international nature of our business, we address sales tax as a back office part of our business and do not add sales tax onto the orders of our Amazon marketplace customers.